PRIVACY POLICY

This Privacy Policy explains how Labelr ("we", "us", or "our") collects, uses, and protects your personal information when you use the Labelr platform at whitelablr.wpenginepowered.com. We take your privacy seriously and are committed to being transparent about how we handle your data.

1. Who We Are

Labelr is a white label contractor network connecting agency owners with vetted digital contractors. Our platform is operated from Australia. For any privacy-related enquiries, please contact us at hello@whitelablr.wpenginepowered.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Application data: Name, email address, phone number, website URL, LinkedIn profile, business details, and application responses submitted through our agency or contractor application forms.
• Contact form data: Name, email, and message content submitted via our contact page.
• Account information: Login credentials and profile information if you create a platform account.
• Communications: Records of any correspondence between you and Labelr.

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and assess your application to join the Labelr network
• Communicate with you about your application status
• Operate and improve the Labelr platform
• Respond to your enquiries and support requests
• Send platform-related updates and notifications (you can opt out at any time)
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. Data Storage & Third Parties

Application data submitted through our forms is stored in Monday.com, our project management platform. Monday.com is GDPR compliant and operates data centres in the US and Europe. For more information on Monday.com's data practices, see their privacy policy at monday.com.

Our website is hosted on WordPress via WP Engine. Standard web analytics may be collected through tools such as Google Analytics.

5. Data Retention

We retain application data for a period of 24 months from the date of submission. If you are approved and become a platform member, we retain your data for the duration of your membership plus 12 months following termination. You may request deletion of your data at any time (see Section 7).

6. Cookies

Our website uses essential cookies required for basic site functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. Continued use of the site implies acceptance of essential cookies.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate data
• Deletion: Request that we delete your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain types of processing

To exercise any of these rights, contact us at hello@whitelablr.wpenginepowered.com. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmitted to our platform is encrypted via HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active members of material changes via email. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us at hello@whitelablr.wpenginepowered.com or via our contact page.